Hospitality Industry | Spa | Massage Center | Wellness Center In Indore

As the hospitality industry evolves in a dramatically changed landscape, the goals are ultimate customer engagement and relationships across all channels.

This starts with a quest for creating emotional allure and going straight for the heart strings; creating a lifelong consumer is the ultimate prize. Spas, more than any other hotel service or amenity, provide the personal, intimate and comforting experience sought by today’s consumers and provide an entry into Relationship Marketing that hotels and resorts need to stay competitive. A clear convergence is taking place between global trends in tourism and the
Components of wellness. In this context the spa becomes a focal point of interest. However, Spas have emerged from the recession as the new power house engine for the development of creating life-long customers and taking hospitality “customer engagement” to an unprecedented level. Customer engagement recognizes the long term value of customer loyalty with the key principle of retention by satisfying requirements through a mutually beneficial relationship.

For more detail visit our center on 6th Floor, Central Mall, Regal Square, Indore 452001, Madhya Pradesh, India

                                                      OR 

            Visit our site www.zivayaspa.com as well as call me 0731-4050601